Artificial Intelligence is reshaping how organisations manage maintenance, turning data into decisions, and downtime into uptime. Traditional CMMS platforms have long helped teams plan, schedule, and track maintenance work, but the next evolution is here: AI-driven CMMS. In this article, we explore how AI enhances predictive maintenance, automates insights, and drives efficiency across operations.
The Changing Face of Maintenance
Historically, CMMS tools digitised work orders, assets, and schedules. Now, the focus has shifted to predicting and preventing failures before they happen. AI enables this shift by learning from maintenance, sensor, and operational data.
How AI Enhances a CMMS
- Predictive Maintenance: AI models analyse trends in condition data (vibration, temperature, etc.) to predict equipment failure.
- Anomaly Detection: Identifies early warning signs across assets automatically.
- Intelligent Scheduling: Uses historical patterns to recommend optimal maintenance intervals.
- Natural Language Interfaces: Technicians can ask questions or log work using everyday language.
- Automated Reporting: AI summarises performance trends and highlights areas for improvement.
The Idhammar Approach
Integration with Smart Sensors: Idhammar Connect integrates with ABB Smart Sensors and other IoT devices to capture real-time condition data.
Natural Language Interfaces: Over the coming months, Idhammar Connect will begin to incorporate natural language features, enabling engineers and operators to interact with the system using simple voice or text commands rather than tapping through menus or typing detailed forms. This capability will allow users to ask questions, log work, or request information in everyday language. For example, an engineer could say:
- “Show me outstanding work orders on Line 2,”
- “Log a fault on the conveyor, bearing vibration warning.”
The system’s AI engine interprets these commands, updates the relevant records, and retrieves information instantly, all without requiring manual navigation. This technology offers real-world advantages on the shop floor, particularly in industrial or safety-critical environments where engineers often wear gloves, masks, or full PPE. Typing on a touchscreen or small mobile device can be awkward or impractical in these conditions. Voice-driven input, combined with context-aware prompts, allows maintenance staff to stay focused on the task at hand while still recording accurate data in real time.
In addition to improving usability, natural language interaction helps ensure better data quality. Because it’s faster and more intuitive to speak or dictate information, engineers are more likely to capture complete and accurate details immediately after a task – reducing the need for end-of-shift data entry or guesswork later on.
Ultimately, these features make Idhammar Connect not just a CMMS, but a smart maintenance assistant. One that understands you, adapts to your environment, and helps keep critical operations running smoothly.




